email not delivered to same domain

Cloud created by:

mark blake
12 September 2017

i have a client who hosting their email and are unable to receive email from same domain. are not receiving email from or vise versa . but they can send email fine to outside domain. the email are sent successfully and no error are returned. just like its getting lost somewhere. what can be causing this?
Thank You

I didn't find the right solution from the Internet.


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