One to one online consultations- Guidelines
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5 April 2011
As the only Learning Skills Advisor on my university site, I give lots of workshops and have many face to face consultations with students. However, I am often too busy to see all students. My colleages on another site are often free when I am busy and vice versa, so we are looking to find the best way to give online consultations in which the students still have a personal service. We have the Virtual Classroom on BlackBoard and also access to Elluminate software and Skype. The worry is that these applications may be a little impersonal and 'clunky' and deter the students from using our services. Your experiences and ideas on possible guidelines and solutions to this problem will be greatly received.