IET TCM Event 2013: Conducting Usability Evaluations Remotely

1 May 2013

Location: Jennie Lee Building Meeting Room 1 Ground Floor

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Lynda Davies
2 March 2012

Abstract: The university has a long history of evaluating its courses and technology.  The Jennie Lee Labs provide excellent facilities for conducting usability and accessibility evaluations with students face-to-face, but as our students are studying at a distance, and the majority do not live within easy travelling distance of the Walton Hall campus, it would be useful to be able to also conduct evaluations at a distance.  This project is investigating a range of software solutions and evaluating their suitability for conducting remote evaluations.  At this Technology Coffee Morning we will report on our findings.

See my accessibility bookmarks at: http://delicious.com/tags/ChetzColwell

Presenters: Dr Chetz Colwell, Phil Downs, Graham Healing, Dr Anne Jelfs (IET)

Location: Jennie Lee Building Meeting Room 1 Ground Floor

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IET TCM Event 2013: Conducting Usability Evaluations Remotely - Presented by Chetz Colwell, Phil Downs, Graham Healing, Anne Jelfs

IET TCM Event 2013: Conducting Usability Evaluations Remotely - Presented by Chetz Colwell, Phil Downs, Graham Healing, Anne Jelfs

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TeamViewer user instructions - Presented by Chetz Colwell, Phil Downs, Graham Healing, Anne Jelfs

TeamViewer user instructions - Presented by Chetz Colwell, Phil Downs, Graham Healing, Anne Jelfs

added by Lynda Davies

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Anna Page
9:17am 1 May 2013


Find out about the Jennie Lee Research Labs at http://www.open.ac.uk/about/campus/jennie-lee-research-labs

Lynda Davies
8:30am 17 May 2013


I’ve been working with an external Market Research agency called Join The Dots on several projects involving Online Communities over the last couple of years. Online Community projects involve similar technologies to those discussed at last week’s coffee morning. I thought it might be useful to contact the agency to see if they had any advice regarding specifications to use during remote connections. 

The IT department of the agency have advised that the following is used as a guide when trying to set up anything requiring web streaming / live chat functionality: 

  • Internet Explorer 7.0, Mozilla Firefox 4.0, Google Chrome 5.0 or the latest version of each web browser
  • Windows 8, 7, Vista, XP or 2003 Server
  • Cable modem, DSL or better Internet connection (700 Kbps Upload, 2Mbps Download or faster for HD video conferencing)
  • Dual-core 2.4GHz CPU or faster with 2GB of RAM (recommended) 

In practice, the agency find that most respondents have adequate hardware and broadband to cope with remote research.

I do hope that this helps with establishing guidelines for our Usability Evaluations.

Regards,
Jason Clark

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