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Using technology-enabled learning networks to achieve practical improvement outcomes

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Rebecca Ferguson
18 May 2016

Lesley Boyd

The research concerns the theme of technology-enabled learning networks applied to organisational learning and improvement in public service. Current research and expertise being established on technology-enabled learning networks tends to be dominated by academic or professional learning, the primary objective being the improvement of knowledge or practice residing in individuals. However ‘learning within and between organisations has been identified as central to the processes of public service improvement’ (Rashman et al., 2009). Little is known about the mechanisms of technology-enabled organisational learning. Therefore the research focus is on the achievement of practical improvement outcomes using technology-enabled learning networks, using the OU itself as case study.

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