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Reflect, review, renew: how the eLearning Maturity Model (eMM), a benchmarking tool, encourages reflection feedback and change

0068 ALTC 2009 John Clayton, Adam McMillan

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The Cloudworks Team
24 August 2009

ALT-C 2009 Session: This Cloud has been set up to aggregate live blogs, comments, discussion and links for this session.

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  • Adam McMillan, John Clayton Wintec, Waikato Institute of Technology
  •  Assessment of e-learning capability across institutions is difficulty. Various benchmarking tools e.g. 2006-2008 in UK. 
  • In NZ almost all ITPs used eMM 
  • Benefits of benchmarking: see state/progress, opportunity for reflection & self-review, inform setting goals & strategic planning, comparison with rest of sector 
  • EMM Model: benchmarking tool to ensure elearning meeting needs of learners, teachers and organisation
  • Self-review, 5 major process areas, broken down in 35 individual processes, each process assessed across five dimensions (delivery, planning, definition, management, optimisation) not hierarchical 
  • Performance rated for each process, once process assessed over rating for each dimension from not adequate to fully adequate. Turned into colours.  
  • Excel spreadsheet tool
  • Given colours and turned into a ‘carpet’ for visual comparison. 
  • E2 process for particular point on feedback, ad hoc, not systemic
  • Capability Development Team - academic develoeprs, e-learning developer, learning technologist and an ICT trainer 
  • Formal staff evaluation plan, induction programme, suite of workshops to progressively build capability, formalise user testing of new technologies, F2F and online fora via Moodle, Reflective portfolios, continuous 1:1 support, annual staff survey around 3 C’s (context, content, capability), flexible delivery champions for each school to champion use of feedback mechanisms, ‘good practice’ checklists, inclusion of e-learning questions in SETMAPs  


Juliette Culver
13:05 on 9 September 2009

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Gráinne Conole
1:14pm 9 September 2009

Of course there was a big benchmarking exercise undertaken in the UK a year or so back - have added a link to the website.

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