Involvement in quality management

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thea de jager
14 January 2013

Quality management at an institutional level is often not as systematized as it should be to have lasting effect on quality. It is also something normally done for people and not by the stakeholders themselves. Within educational institutes the relationships with the outside world are often neglected

It would be a good thing if stakeholders can be identified who should play a role in quality management and to determine with them which indicatorss need to be taken into account to get informattion on quality and to come up with suggestions for improvement

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