Simon Jones' Design Narrative: Screencasting
Cloud created by:
27 March 2013
- Arrange meetings with each of the relevant SMEs to understand the new features.
- Break the content down in to 'bite-sized chunks' suitable for 3-4 minute video. This was a challenge and the scope of each screencast had to be agreed with the SMEs.
- Create a training script plotting the steps and narrative in the video.
- Training script checked by review team.
- Create screencasts using Camtasia and upload first recordings to a password protected area of Vimeo for review. Video quality was initially an issue and was improved by configuring Camtasia to produce high definition to meet the requirements of the Vimeo site.
- SMEs review the first recordings. Identifying the review team, the purpose of the videos, and the criteria by which the screencasts were to be checked was a challenge and something that needed clarification. We had to be clear on deadlines for making amendments to avoid 'last minute' change requests.
- Videos amended or re-recorded with opening/closing slides, adding callouts and transitions, etc. Finding the right balance of features to use in the video was important. It's very easy to 'overuse' something like the Zoom tool to the point where it becomes distracting.
- SMEs final review
- Links to the videos sent to the technical author to be incorporated in to the release bulletin. The terminology that I used during the screencasts had to match that in the bulletin release for consistency purposes.
- Release bulletin sent to customers one week ahead of the new features deadline for installation.
- What isn't represented in my design are the individual steps that the trainer needs to complete for each worked example. These could be added as the properties of each activity but ideally they should be printed out for reference purposes during the course.
- I think it's difficult to map the interaction that occurs between the trainer, the learner and the technology. I think that the steps match my experience of the course but it's problematic in any learning design to anticipate the level of support and training needs of a variety of learners. Having said that information about the level of trainer support required during certain activities or the anticipated difficulties that learners may encounter could be added as notes to Compendium.
- I think that my design assumes that there are certain steps that students accomplish with a defined outcome. Students may need to take their own path through the content to draw conclusions. It's also common that delegates do not always agree with the defined path and training can also end up as being 'free-flow' depending on the learners needs. It's difficult to anticipate what expectations learners may have and how this will manifest in the training room, although I think it's important to have some structure to start from.
05:57 on 14 April 2013