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E2Coach (LAEP Inventory)

Cloud created by:

Rebecca Ferguson
11 February 2016


High enrolment introductory courses in science, technology, engineering and mathematics (STEM) at University of Michigan (UoM) applied learning analytics to provide personalised messages to students. In predicting student performance they found grade point average (GPA) in other courses to be the strongest predictor of success in the course. The university also asked students about their goals for the course and reason for taking the course as additional information to help tailor communication to the students.


In order to generate content, the project team interviewed faculty about the advice they would give to students who had a variety of backgrounds, goals, and circumstances. The team also surveyed students who had completed the course in order to gather information about a spectrum of learners and advice they had received about the courses. They interviewed students who performed better than expected and worse than expected in order to create student testimonials related the courses. Using all of this information from students and faculty, they created a content bank designed to provide personalised advice for students in a variety of backgrounds, goals, and circumstances


Users of E2Coach out-performed non-users. Occasional users outperformed non-users by 0.15 letter grades, while frequent users out-performed non-users by 0.32 letter grades.


At UoM the Third Century Initiative is investing 1.4 million US dollars to expand programmes including E2Coach at the university.



Inventory type:

example at scale



Context of Practice




national: USA



Practical Matters

Tools used:

 MTS – Michigan Tailoring System, Student Information System

Design and implementation:

A coaching team and a student information system feed information to the MTS in order to provide personalised and tailored advice to students on introductory STEM courses. The coaching team included previous students, behaviour change experts and instructors.

Maturity and Evidence of Utility

The MTS System is a mature open source platform

Further Information

Educause report on E2Coach:

Details of project grant from Next Generation Learning Challenges:

Campus Technology blog post on topic:

University of Michigan Third Century Initiative:

Michigan Tailoring System:

Extra content

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